Refund policy
Return & Refund Policy
We want you to love your Shubhspace pieces. If something isn't right, here's how we help.
Return Window
You may request a return within [7] days of delivery, provided the item is unused, undamaged, and in its original packaging with tags/labels intact.
Non-Returnable Items
For hygiene and safety, [customized/personalized items, clearance items] are not eligible for return unless they arrive damaged or defective.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within [48 hours] of delivery with photos at [support@shubhspace.com]. We'll arrange a replacement or refund at no cost to you.
How to Request a Return
Email [support@shubhspace.com] or message us on WhatsApp with your order number and reason. Our team will guide you through the process.
Refunds
Once your return is received and inspected, we'll process your refund within [5-7] business days to your original payment method. For COD orders, refunds are issued via [bank transfer/UPI].
Return Shipping
For damaged, defective, or incorrect items, we cover return shipping. For change-of-mind returns, return shipping is borne by the customer.